FAQ
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FAQ of Ultrasurface Company

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Can I visit your production line?

Welcom to visit our production line,  you can learn more about our products in our production line.Before you visit our production line ,you would better inform us in advance,so we can prepare to treat you.

Does Ultrasurface have own PVC Flooring R&D Laboratory?

Ultrasurface R&D team is dedicate, efficient and rigorous. They all have more than 7 years of experiences in R&D and quality control field. Our product research and development focuses on product performance improving, and we have been working tirelessly to find more eco-friendly and energy-saving materials to reduce tree felling. Our quality control starts with raw materials and runs through the entire production process. All tests are performed strictly in accordance with EU and ASTM standards.With the unremitting efforts of the R&D team, hanflor have obtained CE , SGS , IAC GOLD, A+, AgBB-Dibt, Floorscore, California Propsition65, TUV Rheinland and other certifications. This makes our products more competitive in the market. Our products have been exporting to more than 35 countries such as USA, Germany, France, UK, Canada, Netherlands, Finland, Norway, Australia,etc.

What is the best vinyl plank flooring?

Rigid Core SPC Vinyl Plank Floorings are the most popular vinyl plank products. They are waterproof, available in a range of wear layer options, and they’re built for use in the home as well as high-traffic areas (depending on the wear layer thickness).Super stability.Install in a climate-controlled environment.Temperature range after installation: 0 F to 140 F.

How to produce vinyl flooring/PVC flooring?

The following is our production line video SPC vinyl flooring production line process LVT vinyl flooring production line process

Why is Vinyl Flooring Also Called "Resilient Flooring"?

Resilient flooring, also called vinyl flooring is a flooring created from carefully selected natural and synthetic materials.“Resilient flooring” is a term used for flooring that has some elasticity to it. This is the case with vinyl – it is a firm flooring product with a bit of “give.” The terms vinyl and resilient flooring are often used interchangeably. 

The Structure of Different Vinyl Floorings?

The structure of our main category products: Glue Down Vinyl Flooring LVT Click Vinyl Flooring Rigid Core SPC Vinyl flooring Loose lay vinyl flooring WPC flooring Peel and Stick Vinyl Flooring

Introduce Ultrasurface's PVC flooring production line process in detail?

Ultrasurface factory occupies a 75,000SQM land area & brings you a total of 68million SQM flooring production capacity. We passed ISO9001 quality management system & ISO14001 environment management system certification, factory management takes "quality is the key to development and success" as our principle. Highly automated production lines ensure formula accuracy, production efficiency, and quality stability, which makes our products more competitive in the market. Ultrasurface LVT vinyl flooring production lines adopt high-speed backing layer extrusion technology which greatly improves the stability of the product. UV coating technology coupled with an ultra-long annealing system can ensure the product has super durability and more resistant to scratches and stains.Ultrasurface SPC flooring production lines are fully automated. The automatic feeding system and high-speed stirring system ensure the precise formulation and the best stability of the product. The automatic high-speed under-layer applying machine and automatic rectangular cutting equipment have greatly improved production efficiency.The German imported Homag profiling machine guarantees the high accuracy of the click system. High-precision automatic beveling & lacquered beveling equipment can ensure the good appearance of products.Industry-leading equipment greatly improves the accuracy of production, and manual quality control of each production process is also crucial. Our quality inspection department strictly controls every step and strictly abides by each customer's order requirements to ensure that every floor we deliver is perfect.

Do you have warehouse in US?

Yes, we have warehouse in US, so if you have small quantity order and wish receive the products very soon, you can choose the colors which in warehouse already.

When can I get the price?

We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price. Please call us or tell us in your email so that we will regard your inquiry priority.

What is your best price?

We will quote you best price according to your quantity, so when you are making an inquiry, please let us know the quantity you want.Ultrasurface product series cover both residential use and high end level commercial use with authentic & HD appears of wood planks and stone tiles. 18 years focus on vinyl flooring industry,12 years Alibaba Golden Supplier,Ultrasurface is always pursuing bring Water-proofing, VOC-free, Kids-free, Pets-free,Eco-friendly vinyl fooring to worldwide market.Ultrasurface sales team provide the most responsive professional TO DOOR SERVICE from our factory plant to your sweet home, warehouse and job site.

What kind of payment terms can you offer?

We accept TT, Western Union ,L/C. You can choose the one which is the most convenient or cost effective for you.

Does Ultrasurface install products or recommend customers to installers?

We are so sorry that we can not install the product in your local jobsite,but we have detailed installation instructions,and we can recommend installers for you,you also can consult your local yellow pages for professionals in your area.In addition, we have detailed vinyl flooring installation videos that can be sent to you. You don't need to worry, our products are easy to install.

Where is your port of loading?

Both Shanghai and Ningbo is OK.

How soon can I get the products after I ordered?

Around 15-30 days after we receive your deposit payment . It depends on the different products and quantity.If in busy season,7 days additional.if color is choosen from our film stock,7-15 will be ok.If you choose our ready to ship products, the delivery time will be shorter.